
ChalkTalk Reemerges to Find Scale in Schools—and More Funders
So the CEO of the Boston-based company sat in on classrooms in over 12 schools. Arbaji realized that the original design of ChalkTalk needed an overhaul. Students weren’t completing less
About the time I started at ChalkTalk, the U.S. K-12 market had begun to sour on personalized learning systems. A number of different stories came out showcasing high-profile PR disasters at schools where students were subjected hours of screen time each day. There was a pushback against so called “robot teachers” and we needed a way to separate ChalkTalk from the controversy. This was where we began.
While ChalkTalk had a good UX, it was also multifaceted and came with a degree of complexity that could confuse customers if not properly explained. With a widely distributed and growing sales team, we needed a way to standardize the messaging they would deliver when introducing ChalkTalk to new customers. This video proved to be very helpful in laying the groundwork before a product demonstration.
In 2015, the issue of student data privacy was hot. The previous year, InBloom shuttered operations because of the issue, and companies were scrambling to respond to a sudden and extreme amount of pressure from parents and educators. Seeing this coming, I pushed the company to become one of the first signatories of the Student Privacy Pledge and we worked with some of the biggest critics of EdTech as it relates to student data and privacy. Would-be antagonists became partners, and they helped us rewrite our ToS and Privacy Policy.
When I joined ChalkTalk, the brand was in need of a complete overhaul. What was “Chalk Talk Solutions” became ChalkTalk. At my direction, the company acquired the chalktalk.com domain and created a new color palette, design, and messaging—bringing everything into alignment with a new slogan and revamped mission statement.
Then:
Now:
I'm a father of two super-cool teenagers and a pair of unruly felines, all of whom would tell you that I can be a little "extra" when it's time to play. Things we love include water polo, Euro-style board games, day-hiking, birds, drum and bugle corps, road trips, and meeting new friends. Home is in Roseville, California but my heart is on the road.
As a native son to Silicon Valley and a 20-year vet of edtech, I could give a TEDx talk on the foibles of "disruptive innovation" and how tech can often do more harm than good in the classroom. Today, I'm less interested in unicorns and more focused on joining a team that is committed to their mission and working with a set of shared values. If this sounds like you, send me an email or connect with me using any of my social links below. I can't wait to meet you!